Delivery & returns
HOW MUCH IS DELIVERY?
All items will be sent out using Royal Mail. I take extra care in packing all of my products to make sure your purchase arrived safely, using eco friendly packaging where I can.
Prints will arrive flat with protection to avoid any damage.
Postage costs are:
UK
- £1.50 for orders of £10 or under
- £3.00 for orders over £10
- Free for orders over £40
Europe
- £3.50 for orders of £10 or under
- £8.00 for orders over £10
Rest of World
- £3.50 for orders of £10 or under
- £12.00 for orders over £10
If you are local to Leeds or Skipton and would prefer to collect your product in person, drop me a message and I can refund your postage.
HOW LONG WILL IT TAKE TO RECEIVE MY ORDER?
UK orders will generally take 3-5 business days to arrive. Overseas orders can take longer and are dependent on Royal Mail. If you would like an update on your order, or need a faster method of delivery, please get in touch.
CAN I RETURN MY ORDER?
You can exchange your order within 14 days of the date the order was placed. If you would like to return your order for a refund, please drop me a message or an email.
WHAT IF YOU NEED TO CANCEL MY ORDER?
From time to time we may be unable to fulfil an order. We reserve the right to cancel or refuse an order if it is impossible to fulfil. In the event that this decision is made we will make contact immediately to advise you and to arrange a refund.
WHAT IF I NEED TO CANCEL MY ORDER?
You have the right to cancel your order, if you wish to do so please get in touch and we can process a refund.
MY ORDER HAS ARRIVED BUT IS DAMAGED. WHAT SHOULD I DO?
From time to time, accidents happen with our delivery partner that are beyond our control. If you are unhappy with your purchase and believe the item purchased is damaged or faulty as a result of transit or manufacturer fault, please let us know. If an item is faulty or damaged we may ask for it to be returned in its original packaging. If it is agreed that the item is faulty then a refund or replacement will be granted.